The plan benefits and oversight belong entirely to the EPC. At the same time, the EPC uses two third-party administrators (TPA) to administer all aspects of the Medical and Pharmaceutical Plan and process claims according to the plan provisions.
Use these quick links to go to the appropriate section:
For our World Outreach global workers serving overseas, we encourage you to become familiar with the Blue Cross Blue Shield Global Core website at www.bcbsglobalcore.com.
A Preferred Provider Organization, or PPO, offers two levels of benefits. You receive the highest level of benefits if you are provided services from a provider in the PPO network, often called In-Network. If you receive services from a provider who is not in the PPO network, often called Out-of-Network, this will be at a reduced benefit. There is no requirement to select a Primary Care Physician (PCP) to coordinate your care, but please be aware of the reduced benefit when using an Out-of-Network provider.
For immediate medical plan help, participants should call Highmark Customer Service at (866) 472-0928. This number also is on the back of your Medical Insurance Card. Highmark Customer Service should have the information necessary to answer your questions.
Need a new ID card for your Highmark BCBS Insurance? Highmark now offers a virtual ID card, for easy access from any computer or mobile device, and it works just like your plastic ID card. Click here for instructions on how to access your virtual ID card.
New for 2018: We are changing the delivery method of maintenance drugs this year with the Express Scripts Smart90 program. This allows for maintenance drugs to be delivered via mail order or at your local Walgreens. Click here for more information about the Smart90 program.
Click here for instructions for Express Scripts home delivery
Click here for the mail order form (or you can use your local pharmacy)
Click here for the Express Scripts prescription drug reimbursement form
Visit www.express-scripts.com to locate a pharmacy, price a medication, or identify medications preferred by the EPC Plan.
To have the best access to your benefits, enroll at www.express-scripts.com/activate. Activation is easy! Be sure you have your new member ID number handy. New ID cards also can be printed once you have activated your account online. If you have questions or don’t have internet access, call Express Scripts Customer Service at (800) 987-5246. One of the prescription benefits specialists will be happy to assist you.
Click here for an FAQ sheet that answers many common questions about the Express Scripts program.
MAKING CHANGES TO YOUR COVERAGE
MEDICAL/PHARMACY PLAN DOCUMENTS
MEDICAL PLAN SUMMARY
SUMMARY OF BENEFITS AND COVERAGE (SBC) DOCUMENTS
GOLD HSA (HEALTH SAVINGS ACCOUNT) OPTION
NOTICE OF PRIVACY PRACTICE
PRESCRIPTION PLAN MAIL ORDER INFORMATION
CREDITABLE COVERAGE LETTER
MEDICAL/PHARMACY PLAN FORMS
BENEFITS ENROLLMENT/CHANGE FORM
• For a new hire transferring from another Plan, coverage will commence the day following termination of coverage from their previous plan.
• For a new hire not transferring from another plan, EPC insurance benefits will begin on the first day of the month following the date of hire.
• If you are a new employee to the EPC, contact your church administrator to learn what EPC benefits are offered from the options available.
BENEFITS PREMIUM PAYMENT COUPON
BENEFITS TERMINATION REPORT
HSA AGREEMENT—EXCEPTION DOCUMENT (OPT-OUT)
QUALIFYING LIFE EVENT/FAMILY CHANGES
If you experience a Qualified Life Event, you must notify the EPC Benefits Administration Office and request benefit changes within 30 days of the event. Click here to download the EPC Benefits Enrollment/Change Form.
ADDRESS AND/OR CONTACT INFORMATION UPDATE FORM
CHURCH BENEFITS ELECTION FORM
Information provided in this web site does not constitute legally binding advice. EPC benefits are subject to the provisions of the Medical Plan and Retirement Plan documents available on this web site or in print from EPC Benefit Resources, Inc. (BRI), 5850 T.G. Lee Blvd., Suite 510, Orlando FL 32822. For more information, contact BRI at firstname.lastname@example.org or 407-930-4492 (voice and fax).